Collection of Information
When you visit the Transend Website you may provide us with two types of information: personal information you knowingly choose to disclose (by voluntarily filling out a form) and website use information collected in aggregate as you and other visitors browse the Transend Website.
Information You Voluntarily Choose to Provide
We collect information you provide directly to us. For example, we collect information when you submit content to the Transend Website, request information about Transend’s products and services or otherwise communicate with us (usually through the use of a web form or via email). The types of information we may collect include your name, email address and any other information you choose to provide.
Credit Card Information
If you choose to purchase our products, you may need to give personal information and authorization to obtain information from various credit services.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. We do not maintain a database of credit card information.
Information We Collect Automatically When You Use the Transend Website
Like most commercial websites, the Transend Website utilizes a standard technology called “cookies” and web server log files to collect information about our general website usage. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, amount of time spent viewing specific pages, and other usage trends. This aggregate data allows us to understand which parts of the Transend Website are most popular, and which parts potentially need adjustment.
Use of Information You Provide to Us
We use personal information for purposes of administering our business processes, providing the products and services you requested, to process your order, providing marketing and promotional materials, improving our content and service offerings, and customizing our website’s content, layout, services and for other lawful purposes. These uses help us optimize our website and better tailor it to meet customers’ specific needs. Personally identifiable information or business information will not be shared with any third parties (except as required by law). We may, from time to time, use the information we collect to notify you about other Transend offerings we think you will find valuable. You may unsubscribe to these emails at any time by contacting us or using links provided.
Use of Information We Automatically Collect from Cookies
Your IP address is a number that identifies your computer within a network. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.
Sharing and Selling Information
Access of Your Information
You may request access to all your personally identifiable information that we collect online and maintain in our database by contacting us.
Legally Compelled Disclosure of Information
We may disclose information when legally compelled to do so. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our customers.
Other Websites Linked to Our Website
Please note that your information will be stored and processed in the United States. Transend is based in the United States and the information we collect is governed by U.S. law. By accessing the Transend Website, using Transend products or services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S., where you may not have the same rights and protections as you do under local law.
To prevent unauthorized access or cyber related attacks, and to maintain data security, we have put in place appropriate physical, electronic, technological and legal procedures to safeguard and secure the information we collect online.
Choice to Opt-In and Opt-Out
We offer you a number of options and choices for limiting the use and disclosure of your personal data with regards to the data we collect:
- Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Transend Website. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Transend Website.
- Promotional or Marketing Communications. You may opt out of receiving promotional emails or messages from Transend by following the instructions in those emails or messages, or contacting us directly.
Changes in Ownership
In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
Last Updated: May 11, 2018