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Case Studies

Accenture — Notes to Microsoft Exchange Migration

Accenture, a global management consulting, technology services, and outsourcing company with 140,000 people in 48 countries, needed to migrate from Lotus Notes and Domino to Microsoft Exchange Server and Office Outlook. The migration team, including Microsoft and Avanade, chose Transend Migrator for this critical enterprise migration. According to Vid Byanna, Global Infrastructure Executive Director for Accenture, “Accenture’s migration went extremely well. It was an incredible pace…we were able to move up to 1,000 users per day.”

UK National Health Service (NHS) — Mirapoint (IMAP) to Microsoft Exchange Migration

NHSmail, the national email and directory service for the National Health Service (NHS) in England and Scotland, decided to migrate users to a new platform based on Microsoft Exchange 2007 managed through a contract with Cable&Wireless. Transend Migrator was chosen as the workhorse for the first phase of the project which began in January 2009. Over 11 weekends more than 350,000 accounts were moved from Mirapoint to Exchange, reaching a peak when a massive 47,000 accounts were migrated in just 48 hours. With the help of Transend Migrator, Cable&Wireless achieved the biggest and fastest enterprise email migration of its kind ever.

Weston General Hospital — IMAP to Microsoft Exchange Migration

Weston Area Health NHS Trust runs the 327 bed Weston General Hospital with 1,800 staff in Somerset, UK. Their local IMAP-based email system was outdated and becoming costly to maintain. Rather than spend 150,000 in upfront investment costs for a replacement system, the Trust decided to migrate to NHSmail (operated by Cable&Wireless) using Transend Migrator to perform the data migration. The migration was completed in just a couple of hours on successive Friday evenings between October and November 2009 with no impact on users and no email downtime. It was a totally seamless experience.

Procter & Gamble — Notes and Sun iPlanet to Microsoft Exchange Migration

In 2007, Procter & Gamble (P&G), the world’s leading consumer products organization with over 138,000 employees, began an 18 month migration project from Lotus Notes and Sun iPlanet to Microsoft Exchange Server 2003 and Outlook (currently upgrading to Exchange Server 2007). Data migration can slow email migration and if done improperly can cause user backlash. P&G decided to allow individual users to initiate the email migration process through the use of Transend Migrator. Once the infrastructure and user e-mail accounts were in place, P&G began the user migration by deploying Outlook and Transend Migrator to user desktops. Users could migrate their data at their leisure or they could choose to receive assistance if they needed it. By the end of 2007, about 100,000 users were migrated, with about 4,000 users per week being moved at the peak. The remaining users were migrated in the first half of 2008, with a final user count of 130,000. According to Jeff Nicolai, Service Manager for eMail and Web Content, P&G, We did have speed bumps along the way, but we completely exceeded everyones expectations in the limited amount of issues we had to face.

Boston Medical Center — Netscape to Microsoft Exchange Migration

Boston Medical Center (BMC), the largest hospital in Boston, Massachusetts, with more than 7,000 employees and 4,800 mail users working in 22 buildings, needed to migrate from Netscape Communicator running on the Sun Solaris operating system to Microsoft Exchange Server 2003 and Office Outlook 2003. Transend Migrator was chosen to convert the email data. According to Darren Dworkin, Chief Technical Officer for Boston Medical Center, The entire migration from Netscape to Exchange Server was practically seamless to our employees. It went very smoothly. We completed the core data migration in less than two weeks.

Cisco — Various Email Systems to Microsoft Exchange Migration

Cisco Systems, a world leader in IT communications, with the help of Transend Migrator migrated 40,000 mailboxes over 16 weeks from a variety of email systems to Microsoft Exchange. The project was completed roughly 30 days ahead of schedule even though the start was delayed by more than a month. The speed of migration was 50% above target and avoided $500K in outside service costs and $800K in legacy license fees. “The email migration was planned so that it could be carried out without disruption in multiple regions in parallel,” said Jerry Applegate, Cisco IT Messaging Migration Program manager. And, according to Teh Cheng, Cisco Global Email and Calendar Program manager, “Automating the entire migration workflow yielded a surprising speed of execution.”

Mercer University — PMDF/Netscape to Microsoft Exchange Migration

Mercer University, with 1,300 employees and 7,300 students at six campuses across the state of Georgia, wanted to replace its email, voice-mail and calendaring systems as well as deploy a voice over IP and Web-conferencing solution. It chose a unified communications solution built on Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007 and used Transend Migrator to automate and accelerate the migration process.

City of Corona — GroupWise to Microsoft Exchange Migration

The City of Corona, California, needed to move its email system from Novell GroupWise to Microsoft Exchange Server 2003 and Office Outlook 2003. It had to do it right, fast and inexpensively. Transend Migrator converted all mailbox contents, including archives, and required 50 to 75 percent less time and money than alternatives. The City of Corona, with 1,141 employees and a population of 145,000, is located 45 miles southeast of Los Angeles and encompasses 38 square miles. According to Steve Larson, IT Director, City of Corona, Not only was the migration fast and cost-effective, but the price for Transend Migrator was right too. I was especially impressed with Transend’s support and assistance.


Transend is the leading provider of email migration software for all email migration scenarios. Whether you are migrating from Domino to Exchange or Notes to Exchange, Transend can support your email conversion. Transend also supports migrating local data, such as Notes to Outlook or Notes to Office 365. Many customers are migrating email from their old GroupWise platforms, with popular scenarios being GroupWise to Exchange and GroupWise to Office 365. With cloud computing becoming more popular, we’re seeing more common cloud-based email migration scenarios being GroupWise to Office 365, Notes to Office 365 and Domino to Office 365. Google’s messaging platforms are also popular targets, with more customers converting from GroupWise to G Suite, Notes to G Suite and Exchange to G Suite. Transend Migrator is also the leading email converter for file-based email data, supporting popular email conversion scenarios such as OST to PST, NSF to PST and MBOX to PST. For more information, please Contact Us.

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Note: Transend Migrator does not support Outlook 2013 OST files. However, 2010 and prior versions of Outlook OST files are supported.

All versions of Outlook PST are supported.