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CONNECTORWARE IMPORT RELEASE NOTES
Updated October 10, 2005
 
This provides information and instructions for installing and using the Transend ConnectorWare IMPORT utility for cc:Mail. For first time users, we recommend reading all of this file before using the utility.
 
CONTENTS
 
1. WHAT IS CONNECTORWARE IMPORT FOR CC:MAIL?
2. NEW FEATURES
3. REQUIREMENTS
4. INSTALLATION
5. TO RUN THE UTILITY
6. KNOWN PROBLEMS & ISSUES
 
 
 
1. WHAT IS CONNECTORWARE IMPORT FOR CC:MAIL?
Transend ConnectorWare IMPORT for cc:Mail is a utility for importing messages from cc:Mail ARCHIVES (.cca files), FOLDERS (Inbox, Drafts Folder, Message Log and other Folders) and BULLETIN BOARDS into Microsoft Outlook/Exchange folders (.pst and .mdb files) or other MAPI-compliant message stores. It also imports selected cc:Mail address book items, including INTERNET ADDRESSES from privdir.ini, all addresses from the cc:Mail 8.x PERSONAL ADDRESS BOOK and PERSONAL MAILING LISTS into the Outlook/Exchange Personal Address Book or Contacts Folder.
 
NOTE: Demo versions are restricted to importing three messages per folder and three address book items. You can convert the demo version to the full version (eliminating the restrictions) by selecting "FULL VERSION" on the dialog that appears prior to the main screen and following the instructions. (See 6. CONVERTING THE DEMO VERSION TO A FULL VERSION and 7. VOLUME LICENSES)
 
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2. NEW FEATURES
Version 4.3
 
Improvements of Version 4.3 since Version 4.2.1 include:
 
  1. Improvements in converting Private Distribution Lists.
     
  2. Improvements in handling attachments with long file names.
     
  3. Improvements in handling archives conversions.
Version 4.2.1
 
Improvements of Version 4.2.1 since Version 4.2 include:
 
  1. Earlier versions did not automatically detect the archives listed in the registry for cc:Mail Release 8.4 clients, but it did detect them for cc:Mail Release 8.2 clients. This version automatically detects the archives listed in the registry for both the cc:Mail Release 8.4 and 8.2 clients.
Version 4.2:
 
New features and improvements of Version 4.2 since Version 4.1 include:
 
  1. Improvements in handling message file attachments with long file names. The names of file attachments with long file names and spaces in the names are maintained. This keeps the association with the application so users can simply click on the attachment to launch the application.
     
  2. Support of cc:Mail export32.exe for improved performance and reliability.
     
  3. Improved handling of multiple users who share a PC and differentiating between a user with both a LAN and Mobile logon setting.
     
  4. Improved operation on Windows 2000 and with Exchange 2000.
     
  5. A warning message will not be displayed if there is no Personal Address Book in the Outlook profile.
Version 4.1:
 
Major new features of Version 4.1 since Version 4.0 include:
 
  1. Optimized to better support new capabilities of Outlook 2000.
     
  2. cc:Mail Private Mail Lists (PML) can now be imported into the Outlook 2000 Contacts Folder as well as the Personal Address Book. For Outlook 97/98, PMLs are always imported to the Outlook Personal Address Book since Outlook 97/98 does not support distribution lists in the Contacts Folders. The program automatically detects the version of Outlook and prompts the user accordingly in both GUI and batch modes.
     
  3. The path to the privdir.ini file (for importing Private Internet Addresses) can now be specified in batch mode and browsed for in GUI mode. Previous versions relied on information in the win.ini to find the user's privdir.ini file. This is particularly useful if the user's PC does not have a cc:Mail section in the win.ini.
     
  4. When importing addresses to the Outlook Contacts Folder it no longer matters whether Outlook is running or not. Previous versions were very slow unless Outlook was running.
Version 4.0:
 
Major new features of Version 4.0 since Version 3.1 include:
 
  1. Addresses can be imported from the cc:Mail Personal Address Book, (supported by cc:Mail R8.x) as well as from the privdir.ini file.
     
  2. Addresses can be imported directly into the Outlook Contacts Folder or the Outlook Personal Address Book.
     
  3. cc:Mail 8.x nested folders (folders within folders) are imported to Outlook maintaining the nested subfolder structure.
     
  4. Command line batch mode has been expanded to support importing the cc:Mail Personal Address Book and providing the option to import to the Outlook Contacts Folder or Personal Address Book. This enables an identical batch file shortcut to be sent to all users. They would simply click on the shortcut to import all their cc:Mail data. Batch mode now supports importing cc:Mail Archives, Folders, Private Mail Lists, Private Internet Addresses from privdir.ini, and the cc:Mail Personal Address Book. (See batch.txt for more information).
     
  5. The specified user's archives are automatically displayed for cc:Mail R8.x users based on information in the registry as well as the wmail.ini file. (Previous versions of cc:Mail used the wmail.ini file to list the archives.)
Version 3.1:
 
Major new features of Version 3.1 since Version 3.0 include:
 
  1. The specified user's archives are automatically displayed. There's no need for the user to search for archives.
     
  2. Command line batch mode has been expanded to support Archives, Folders, Private Mail Lists and Private Internet Addresses. This enables an identical batch file shortcut to be sent to all users. They would simply click on the shortcut to import all their cc:Mail data. (See batch.txt for more information)
     
  3. New cc:Mail support files are included (VIM dlls and export.exe) that work with all versions of cc:Mail, including Release 8.3.
     
  4. Folder import has been enhanced to support cc:Mail DB8 Sent, Drafts and Trash folders.
     
  5. Archive import has been enhanced to handle corrupted archives more reliably.
     
  6. Deleted messages in an archive are not imported. (Unlike earlier cc:Mail clients, the R8 client allows messages in an archive to "appear" to be deleted. But, deleted messages actually remain in the .cca file, they just can't be viewed with the cc:Mail client.)
Version 3.0:
 
Major new features of Version 3.0 since Version 2.1 include:
 
  1. Selected cc:Mail Address Book items can now be imported into the the Outlook/Exchange Personal Address Book...specifically:

    - Private Internet addresses from the user's cc:Mail privdir.ini file
    - cc:Mail Private Mail Lists
     
  2. An "Import Options" button is added to allow users to:

    - Select "address conversions" for imported messages and addresses imported from the cc:Mail address book that are compatible with formats required by either (i) Exchange server or (ii) cc:Mail post office. The default is Exchange server address formats.
    - Select "date formats" on imported messages that match international date formats on cc:Mail messages. The default is mm/dd/yy.
     
  3. When importing Folders or Address Book items from cc:Mail, the user's cc:Mail User Name and Post Office path is automatically displayed with a pull down option to select alternate user names. Users may also type in the appropriate text. This is similar to the cc:Mail client.
     
  4. Import processes (including archive, folder, bulletin board and address book imports) are appended to the log file and the log is not deleted when the utility is exited. This enables one log file to provide a comprehensive record of imported items. A "Delete log" button is added if the user wants to delete the log file.
     
  5. cc:Mail export.exe errors are identified and entered into the log.
     
  6. Disk full errors are identified and entered into the log.
     
  7. Archive import has been enhanced to handle corrupted archives more reliably.
Version 2.1:
 
Transend's ConnectorWare 2.0 MAPI service for cc:Mail and the version bundled in Microsoft Outlook (Microsoft Outlook Support for Lotus cc:Mail) include the capability for importing cc:Mail Folders and Bulletin Boards. This feature is available from the Tools/cc:Mail Service Tools menu of Microsoft Outlook and Exchange. The following enhancements to this capability have been incorporated in the "stand-alone" ConnectorWare IMPORT utility:
 
  1. You can now select the Outlook/Exchange destination profile and folders to which cc:Mail messages will be imported. Previous versions imported only to the default folders (the folders new mail is delivered to).
     
  2. cc:Mail ARCHIVES (.cca files) can now be imported in addition to FOLDERS and BULLETIN BOARDS.
     
  3. A log text file is now generated which shows the results of an import process, including date of the import, destination profile/folders, archive, folder or bulletin board name and each message imported by subject. Errors are also noted.
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3. REQUIREMENTS
Minimum Hardware Requirements:
 
Transend ConnectorWare IMPORT for cc:Mail minimum hardware requirements are the same as Microsoft Outlook/Exchange. Import runs on a minimum of 6 MB of RAM, and 10 MB of hard disk space (for the temporary files). However, it is recommended that you have at least 8 MB of RAM for good performance. 360k of available conventional memory is also required.
 
Software Requirements:
 
  1. Transend ConnectorWare IMPORT for cc:Mail relies on Lotus VIM32 DLLs included with the download from Transend.
     
  2. Transend ConnectorWare IMPORT for cc:Mail requires about 50 bytes of free environment space to set its variables. In rare cases a system may not have enough free environment space, and the program will display an error message.
To specify the environment size:
 
(1) In your CONFIG.SYS file, add this line: SHELL=COMMAND /E:nnnn where nnnn is the initial environment size in bytes.
 
NOTE: You need to shut down and restart your computer for the changes in config.sys to take effect.
 
(2) An alternate method to change the environment size without having to reboot the system is to modify the memory property of the export.pif file. Run Microsoft Windows Explorer, locate the export.pif file in the Windows directory (it may be listed as "Export" without the ".pif" extension, and it should have a DOS icon), highlight it and click the right mouse button, select the properties command from the menu, select the memory tab, and increase the initial environment size to the next available size.
 
NOTE: Do not change anything else in the export.pif file. Especially leave "Close on Exit" selected (checked). Unselecting "Close on Exit" WILL cause your SYSTEM TO HALT whenever cwimport is executed.
 
NOTE: The following "Configuration Error..." message is often misleading:
 
"Configuration Error: This system does not have the necessary resources to perform the requested import..." is often misleading and can mean that a corrupted message could not be imported or a folder name has characters that are not supported (see 8. KNOWN PROBLEMS & ISSUES). Check the last message in the last folder to be imported (if it got that far) -- there may be no message body or some other problem. You may need to delete this message using the cc:Mail client and then try importing again to import the remaining messages.
 
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4. INSTALLATION
Trial and Purchase Versions:
 
For trial and purchase versions, just download the zipped program file to an empty directory and unzip the file following the instructions that were emailed to you. For the trial version, click setup.exe and follow the on-screen directions. For the purchase version, there is no setup.exe. To run both versions, see instructions below.
 
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5. TO RUN THE UTILITY
To run in an interactive mode:
 
Click the shortcut on the desktop or click cwimport.exe in the directory where you installed the utility (the default directory is: Program Files/Transend/ccMail Import) and follow the on-screen instructions. Interactive mode enables you to select individual items for importing.
 
To run from a command line batch file:
 
To import all cc:Mail items, except bulletin boards, in one process (i.e. all archives, folders, addresses and distribution lists), just click the file ImpAll.bat and follow the prompts. This simple batch file can be modified to suit individual needs based on instructions in batch.txt.
 
NOTE: For the trial version, a demo message will be displayed after each import process. This does not occur with the full version.
 
To run from a network drive (server):
 
The utility does not need to be installed on each user's PC. It can be run from a network drive in GUI or batch modes. In batch mode, no user specific information is required in the batch file. This enables an identical batch file to be created for all users. A shortcut to the batch file can be sent to all target PCs. Simply clicking the shortcut will import all cc:Mail data for the user.
 
NOTE: The shortcut must reference the batch file using a mapped drive.
 
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6. KNOWN PROBLEMS & ISSUES
  1. Draft messages imported from cc:Mail have the "Delivery receipt requested" and "Read receipt requested" set as the default properties.
     
  2. When importing FOLDER messages from a cc:Mail DB6 post office, the user's name is added as the first name in the recipient list. This problem does not occur with DB8 post offices.
     
  3. When messages are imported into the Exchange Server message store (on certain versions of Exchange Server), the dates of the messages get changed to the current date. Correct message dates are maintained when messages are imported into Personal Folders (.pst message store).
     
  4. "Configuration Error: This system does not have the necessary resources to perform the requested import..." is often misleading and can mean that a corrupted message could not be imported. Check the last message in the last folder to be imported -- there may be no message body. You may need to delete this message using the cc:Mail client and then try importing again to import the remaining messages.
     
  5. There are four characters in a folder or bulletin board name that cause an error since these are used as parameters on the DOS commandline for the call to export.exe:

    / (with a space before and after)
    " (quote)
    , (comma with a space after)
    a space after a folder name

    If these characters are in a folder name, change the name to eliminate them using the cc:Mail client before importing.
     
  6. "Configuration Error: This system does not have the necessary resources to perform the requested import..." will sometimes occur upon first use of the Folder or Bulletin Board import function. If this happens, restart the utility and try again. You should not get this error the second time unless there is some other problem.
     
  7. When importing folders or bulletin boards, the cc:Mail post office user account must be set up with a password, otherwise an error message will appear. To import folders or bulletin boards you must log-in with a "user name" and password. If you log-in with a "post office name" and password you will receive an error.
     
  8. In some situations the cc:Mail post office directory path must be limited to directories with 8 or less characters in the name. Check this if you get the "Configuration Error..." message when trying to import folders.
     
  9. Importing Private Mail Lists with list names greater than 8 characters may fail. If this does fail, rename the list with the cc:Mail client to a name with 8 or less characters.
     
  10. If a user has named certain personal folders in the cc:Mail client the same name as cc:Mail special folders (e.g. Inbox, Message Log, etc.) there may be unpredictable results. For example, if there is a user- named folder "Inbox" in addition to the system Inbox folder, the system Inbox will be imported twice and the user-named "Inbox" folder will not be imported.
     
  11. When importing Private Mail Lists into the Contacts Folder, individual contacts will be created for each member of a Private Mail Lists. This is a requirement of Outlook.
     
  12. When importing Private Internet Addresses or cc:Mail Personal Address Books into the Contacts Folder there is no duplicate checking. However, when importing Private Mail Lists into the Contacts Folder duplicates are eliminated for individual addresses that may be included in multiple Private Mail Lists.
     
  13. When importing addresses, it's best if the Outlook setting "Keep personal addresses in" is set to Contacts if you are importing to Contacts or Personal Address Book if you are importing to the Personal Address Book. This option can be set in Outlook under Tools/Services/Addressing Tab.
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