Privacy Policy

This Privacy Policy explains how information about you is collected, used and safeguarded by Transend Corporation (“Transend”). This Privacy Policy applies to information we collect when you visit and navigate through the Transend website available at www.Transend.com (the “Transend Website”). This policy will be continuously assessed as new technologies emerge, business practices change and customer needs evolve.

Modifications
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of the policy. We encourage you to review the Privacy Policy whenever you access the Transend Website to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information
When you visit the Transend Website you may provide us with two types of information: personal information you knowingly choose to disclose (by voluntarily filling out a form) and website use information collected in aggregate as you and other visitors browse the Transend Website.

Information You Voluntarily Choose to Provide
We collect information you provide directly to us. For example, we collect information when you submit content to the Transend Website, request information about Transend’s products and services or otherwise communicate with us (usually through the use of a web form or via email). The types of information we may collect include your name, email address and any other information you choose to provide.

Credit Card Information
If you choose to purchase our products, you may need to give personal information and authorization to obtain information from various credit services.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. We do not maintain a database of credit card information.

Information We Collect Automatically When You Use the Transend Website
Like most commercial websites, the Transend Website utilizes a standard technology called “cookies” and web server log files to collect information about our general website usage. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, amount of time spent viewing specific pages, and other usage trends. This aggregate data allows us to understand which parts of the Transend Website are most popular, and which parts potentially need adjustment.

Use of Information You Provide to Us
We use personal information for purposes of administering our business processes, providing the products and services you requested, to process your order, providing marketing and promotional materials, improving our content and service offerings, and customizing our website’s content, layout, services and for other lawful purposes. These uses help us optimize our website and better tailor it to meet customers’ specific needs. Personally identifiable information or business information will not be shared with any third parties (except as required by law). We may, from time to time, use the information we collect to notify you about other Transend offerings we think you will find valuable. You may unsubscribe to these emails at any time by contacting us or using links provided.

Use of Information We Automatically Collect from Cookies
The aggregate data we capture though the use of cookies helps us analyze the structure, design and content provided on the Transend Website so we can constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not store any personal information that your browser provided to us.

IP Addresses
Your IP address is a number that identifies your computer within a network. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.

Sharing and Selling Information
We do not share, sell or make available to any third party any of the information that uniquely identifies you as a visitor of the Transend Website, a registrant of a Transend product or service, or any information you voluntarily or automatically (through the use of cookies) provided to us, except to the extent it is necessary to process transactions or provide products or services that you have voluntarily requested.

Access of Your Information
You may request access to all your personally identifiable information that we collect online and maintain in our database by contacting us.

Legally Compelled Disclosure of Information
We may disclose information when legally compelled to do so. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our customers.

Other Websites Linked to Our Website
We are not responsible for the practices employed by other websites linked to or from our website or the information or content contained therein. When you use a link to go from the Transend Website to another company’s website, our Privacy Policy is no longer in effect.

Consent
By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time.

Data Security
Please note that your information will be stored and processed in the United States. Transend is based in the United States and the information we collect is governed by U.S. law. By accessing the Transend Website, using Transend products or services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S., where you may not have the same rights and protections as you do under local law.

To prevent unauthorized access or cyber related attacks, and to maintain data security, we have put in place appropriate physical, electronic, technological and legal procedures to safeguard and secure the information we collect online.

Choice to Opt-In and Opt-Out
We offer you a number of options and choices for limiting the use and disclosure of your personal data with regards to the data we collect:

  • Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Transend Website. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Transend Website.
  • Promotional or Marketing Communications. You may opt out of receiving promotional emails or messages from Transend by following the instructions in those emails or messages, or contacting us directly.

Changes in Ownership
In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Contact.us@transend.com or (650) 324-5370.

Last Updated: May 11, 2018

ABOUT TRANSEND

Transend is the leading provider of email migration software for all email migration scenarios. Whether you are migrating from Domino to Exchange or Notes to Exchange, Transend can support your email conversion. Transend also supports migrating local data, such as Notes to Outlook or Notes to Office 365. Many customers are migrating email from their old GroupWise platforms, with popular scenarios being GroupWise to Exchange and GroupWise to Office 365. With cloud computing becoming more popular, we’re seeing more common cloud-based email migration scenarios being GroupWise to Office 365, Notes to Office 365 and Domino to Office 365. Google’s messaging platforms are also popular targets, with more customers converting from GroupWise to G Suite, Notes to G Suite and Exchange to G Suite. Transend Migrator is also the leading email converter for file-based email data, supporting popular email conversion scenarios such as OST to PST, NSF to PST and MBOX to PST. For more information, please Contact Us.

To remove your name from our mailing list (or Opt-out), to change information previously provided or if you have any questions about the Transend Privacy Policy, please contact Transend.

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Note: Transend Migrator does not support Outlook 2013 OST files. However, 2010 and prior versions of Outlook OST files are supported.

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